My drain plug is leaking

We have noticed a very small number of our Coolest Coolers have had some problems with the drain plugs. After some investigation with our engineering team, we’re happy to say it's an easy fix that requires a simple tightening of the existing plug, and we'll be happy to help with this.

Please send a message to with "Drain Plug Repair" in the subject line. We'll be able to offer you two options for how we can go about repairing your drain plug and getting your Coolest in tip-top shape. 


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